1. Consistent Daily Use of the Product:

• The customer must take the product every day for 30 consecutive days following the instructions provided on the packaging. Our product contains 30 capsules, designed for daily use over a one-month period.

2. Compliance with Usage Instructions:

• To be eligible for a refund, the customer must demonstrate that they have followed all usage instructions, including the recommended dosage and method of consumption.

3. Moderation in Food Intake:

• While the product does not require a specific diet or exercise routine, the customer should avoid excessive food intake during the consumption period to optimize results. Overeating that may affect the product’s performance will void the eligibility for a refund.

4. Proof of Daily Use:

• To request a refund, the customer must present clear proof of daily product use for 30 consecutive days. This proof may include:

1. Daily photos of the capsules consumed or the packaging along with the corresponding date.
2. Written or digital records showing consistent usage and dates of consumption.
3. Any other verifiable evidence supporting consistent and proper use of the product.
4. We reserve the right to request additional proof if the provided evidence is insufficient.

5. Avoiding Alcohol Consumption:

• To ensure the best possible results, the customer must refrain from consuming alcoholic beverages during the 30-day usage period. Alcohol consumption may interfere with the product’s effects and will void eligibility for the money-back guarantee.

6. Timeframe to Request a Refund:

• Refund requests must be made within 15 days after the end of the 30-day usage period. The 30-day period begins on the day the customer receives the product, and from that date, the 30-day usage is counted. This means the customer has up to 45 days from the date of receiving the product to submit a refund request. Requests received after this period will not be considered.

7. Refund Request Process:

• To initiate a refund request, customers must send an email to [customer service email] with the following information:

1. Full name
2. Order number
3. Photos or documents demonstrating daily product use over 30 days
4. Brief description of the results experienced and explanation of why the product did not meet expectations

8. Evaluation of Requests:

• Maralma reserves the right to evaluate all refund requests to confirm that the conditions described above have been met. Any failure to meet these conditions will void the money-back guarantee.
   
• The refund will be processed to the original payment method once the request has been approved. Please note that the approval process may take up to 10 business days.